Stay & Reservations
What are the check-in and check-out times ?
What is your cancellation policy ?
Can luggage be stored before check-in or after check-out ?
What payment methods are accepted ?
Is parking available ?
Do you offer airport transfers ?
Yes, we can organize airport transfers upon request. Please contact us in advance to arrange your transportation.
Accommodation & Facilities
Are the villas located inside the resort ?
Our villas are located approximately 200 meters from the main hotel and include full access to all resort facilities, including the restaurant, spa, and pool.
Do all accommodations have air conditioning ?
Yes, all bungalows and villas are equipped with air conditioning and fans.
Is Wi-Fi available at the resort ?
Yes, complimentary Wi-Fi is available in all bungalows, villas, and common areas of the resort.
Do the rooms have ocean views ?
Some bungalows and villas offer beautiful ocean views, while others overlook tropical gardens or quieter areas of the property. Please refer to each accommodation description before booking.
Is the resort suitable for families ?
Yes, several accommodations are ideal for families or groups of friends, including multi-bedroom villas and spacious bungalows with additional beds.
Can extra beds be added ?
Extra beds can be arranged in many accommodations upon request for an additional fee of 480,000 IDR per day.
Do you allow pets ?
Unfortunately, pets are not allowed at the resort.
Is Mu Bali a quiet resort ?
Yes, Mu is designed as a peaceful sanctuary focused on relaxation, wellness, and reconnecting with nature.
Restaurant & Dining
Is breakfast included in the stay ?
Yes, breakfast is included with most room rates and is served daily from 7:00 AM to 11:15 AM.
What breakfast options are available ?
Guests can choose between French breakfast, Indonesian breakfast, or healthy breakfast options, all served with tea or coffee and fresh fruit or juice.
Is the restaurant open to non-guests ?
Yes, Abracadabra Restaurant & Bar welcomes both resort guests and outside visitors.
Do I need to reserve a table at the restaurant ?
We strongly recommend advance reservations, especially for sunset dinners and during high season, as tables fill up quickly.
Are vegetarian or vegan dishes available ?
Yes, our menus include a wide selection of vegan, vegetarian, and non-vegan dishes made with fresh and seasonal ingredients.
Can I bring my own wine or alcohol ?
Yes, outside bottles are allowed with a corkage fee of 250,000 IDR per bottle.
Do you offer private dining or private chef services ?
Yes, private chef experiences can be arranged for villa guests upon request and with advance notice.
Yoga & Wellness
Are yoga classes open to everyone ?
Yes, yoga classes are open to both hotel guests and walk-in visitors of all levels.
What time are the yoga classes ?
Yoga classes take place every morning at 9:30 AM on our open-air terrace.
Do I need to book yoga in advance ?
No reservation is required for yoga classes. Walk-ins are welcome depending on available space.
Is the spa open to outside guests ?
Yes, non-guests are welcome to book spa treatments based on availability.
What are the spa opening hours ?
The spa is open daily from 10:00 AM to 7:00 PM.
Do I need to book spa treatments in advance ?
Yes, we highly recommend booking in advance to secure your preferred treatment time.
Nature & Surroundings
Are there monkeys around the resort ?
Yes, monkeys are part of the natural environment around Mu and can often be seen in the gardens or near the cliffs, especially at sunrise and sunset.
Is it safe around the monkeys ?
Please avoid feeding or approaching the monkeys and keep personal belongings secure, as they are curious wild animals.
Is the resort close to Bingin Beach ?
Yes, Mu Boutique Resort is perched above Bingin Beach and offers easy access to the area’s beaches, surf spots, restaurants, and sunsets.
